[VOIPSEC] Cicso 7920 Phones Power Issue..

[David Endler]

David,

I'm guessing the Cisco Forum would be your best bet: 
http://forum.cisco.com/eforum/servlet/NetProf?page=main

This really is not a security issue, unless you think that someone is 
intentionally launching a denial of service attack against your network.

To the wider audience, please let's try to maintain the relevance of this 
list to VoIP security topics and not general VoIP support issues.  Thanks,

-David Endler
VOIPSA Chairman
http://www.voipsa.org


> -----Original Message-----
> From: Voipsec-bounces at voipsa.org [mailto:Voipsec-bounces at voipsa.org] On
> Behalf Of Woolpert, David
> Sent: Friday, March 03, 2006 5:20 PM
> To: Voipsec at voipsa.org
> Subject: [VOIPSEC] Cicso 7920 Phones Power Issue..
>
>
> We have recently deployed about 50 7920 wireless phones in our new
> hospital.
>
> While for the most part these phones are working great we are having an
> issue that Cisco has not heard of and so far no one has been able to
> resolve.................
>
> The issue is that the phones sometimes turn themselves off.  This occurs
> regardless of the key lock being "on" or "off", and it is not related to
> a low battery issue.  The phones are using the Cisco Extended Life
> Batteries.
>
> When were did a "trial" with loaner 7920 phones this did not occur, and
> the Extended life batteries showed a part number of 74-2901-01  3.7V
> 1960mAh.  However the Extend Life Batteries that we received with our
> order has a different part number (74-4481-01) and is rated at 3.7V
> 2400mAh.
>
> I have a case open with Cisco TAC but they do not find this part number
> or any 2400mAh batteries listed for these phones..............
>
> If anyone has had this or a similar experience I would like to hear from
> you........
>
> Thanks..............
>
> David L. Woolpert
> Senior Telecom Specialist
> Saint Luke's Health System Information Services
> *dwoolpert at saint-lukes.org
> *Voice: 816-251-9997; Pager 816-440-3550
> 7FAX: 816-251-5900; Mobile: 816-304-8964
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