[VOIPSEC] Cicso 7920 Phones Power Issue..

[Ofir Arkin]

David,

Can you please give us more information regarding this?

The phones turn themselves off not because of power issues if I understand
what you wrote correctly?

Are the phones running any service on them?
I.E. telnet, HTTP, etc?
Are they are segmented off the main Data network?

Yours,
-- 
Ofir Arkin
CTO & Co-Founder
Insightix Ltd.

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On 3/4/06 1:20 AM, "Woolpert, David" <dwoolpert at saint-lukes.org> wrote:

> 
> We have recently deployed about 50 7920 wireless phones in our new
> hospital.
> 
> While for the most part these phones are working great we are having an
> issue that Cisco has not heard of and so far no one has been able to
> resolve.................
> 
> The issue is that the phones sometimes turn themselves off.  This occurs
> regardless of the key lock being "on" or "off", and it is not related to
> a low battery issue.  The phones are using the Cisco Extended Life
> Batteries.
> 
> When were did a "trial" with loaner 7920 phones this did not occur, and
> the Extended life batteries showed a part number of 74-2901-01  3.7V
> 1960mAh.  However the Extend Life Batteries that we received with our
> order has a different part number (74-4481-01) and is rated at 3.7V
> 2400mAh.
> 
> I have a case open with Cisco TAC but they do not find this part number
> or any 2400mAh batteries listed for these phones..............
> 
> If anyone has had this or a similar experience I would like to hear from
> you........
> 
> Thanks..............
> 
> David L. Woolpert
> Senior Telecom Specialist
> Saint Luke's Health System Information Services
> *dwoolpert at saint-lukes.org
> *Voice: 816-251-9997; Pager 816-440-3550
> 7FAX: 816-251-5900; Mobile: 816-304-8964
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