fyi Cisco Systems' employees on the list, please give the IPICS team a shout that thier ipicsasktheexpert at cisco.com email ain't working and I'd appreciate their answers soon so I can put them up on the VOIPSA blog. http://voipsa.org/blog/2008/07/17/asking-the-cisco-systems-ipics-expert-questions-1-5/ Thanks, --scm