[VOIPSA Best Practices] Best Practices document structure set - next question: are these the appropriate areas?

[Jozef Janitor]

Does the point #8 describe also the fail-over procedures? So if my primary
call controller broke down then the second call controller will
automatically handle the active calls? This may involve some clustering
techniques.

 

Also important part of voip security is the credibility of an incoming
calling number (callid). Because in the PSTN network normally I can't change
my callid, but in the VoIP it's usually not a big problem. Maybe this
problem could be handled with ENUM.

 

QoS - this is very important when we are going to talk about security in
voip. We have to consider what level of security do we need because the
encryption of traffic and other security features are always adding
additional delay to the transported voice. If the value of this additional
delay is going to be too high then our call is maybe for 100% secured but
it's not pleasant to hear.

 

And SpIT. We know that controlling SPAM in our emails is very difficult .
But controlling SPAM in VoIP will be even more difficult. So I hope that
some pages in this document will also cover the possibilities of solving the
SpIT problem.

 

All the best,

   Jozef Janitor

   www.cnl.tuke.sk

 

 

 

From: bestpractices-bounces at voipsa.org
[mailto:bestpractices-bounces at voipsa.org] On Behalf Of dan_york at Mitel.com
Sent: Friday, January 19, 2007 11:58 AM
To: bestpractices at voipsa.org
Subject: [VOIPSA Best Practices] Best Practices document structure set -
next question: are these the appropriate areas?

 


Best Practices team, 

Thank you to those of you who sent in comments either on the list or
directly to me.  A special thanks to Eugene Nechamkin who took the time to
write up a counter-proposal. Outside of his contribution, basically all the
feedback was for proposal #2, structuring the document around functional
areas, and so I'm going to say we're going with that. 

Now, the next question - is this list below from the wiki the appropriate
list of areas for VoIP-related best practices? 

1.        Securing Voice and Media stream 
2.        Securing Call Control 
3.        Securing Management Interfaces and APIs 
4.        Securing PSTN Interfaces and Traditional Telephony Issues (i.e.
don't forget toll fraud) 
5.        Securing Servers and Operating Systems 
6.        Securing IP Endpoints (ex. sets, softphones, etc.) 
7.        Securing the TCP/IP network (ex. VLANs, 802.1X, wireless, etc.) 
8.        Physical Security, including backups, power, etc. 

Are we missing any major areas?  Should these be modified or tweaked? 

It seems to me to be a complete list, but then again, I wrote it, so of
course it would.  Any feedback is welcome. 

Regards,
Dan 

-- 
Dan York, CISSP
Dir of IP Technology, Office of the CTO
Mitel Corp.     http://www.mitel.com
dan_york at mitel.com +1-613-592-2122
PGP key (F7E3C3B4) available for 
secure communication

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