Isolation vs. Integration
Wednesday, October 24th, 2007 by Dustin D. TrammellI’ve long been a staunch opponent of the “isolate your VoIP network from your data network” strategy. I personally believe that by putting up such restrictive barriers as would be required to provide any sense of actual security, the owners and administrators of a VoIP deployment are severely limiting the potential value they are able to receive from using Internet telephony. One of the Great Promises of VoIP is the ability to integrate communications with other productivity technologies such as work-group software and CRM applications. A lot of VoIP security practitioners tout the isolation strategy as a solution for the insecurity of the VoIP core devices and endpoints when in reality it is little more than a stop-gap, and not a very good one at that. By providing a false sense of security by way of network isolation, many VoIP deployment administrators may become complacent and pay less attention to the security posture of the actual VoIP devices and endpoints themselves. If you plan to integrate your communications system into the data-flow of your business in even the most minimal way, you’ll find quickly that most types of isolation that are available either provide a barrier to the desired functionality or open up so many holes in the barrier that it may as well not be there.


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